When will my order be delivered?

We deliver orders on a weekly basis and you will be given a delivery date prior to confirming your order. Orders can arrive as early as 2 days depending upon your order date. If there are any delays we will communicate with you directly.

What if I'm not home?

No problem. We'll leave your order at the front door in an insulated box. Once you do arrive home we just ask that you would unpack your items as soon as you are able.

How should I expect my order to arrive?

Ingredients are carefully packaged in a refrigerated box with either frozen ice packs or dry ice so food stays fresh even if you’re not home when we deliver. Any freshly thawed items can either be refrigerated or refroze for later use.

What are the shipping cost?

All home delivery orders are $15 Flat Fee unless we are shipping to warmer regions and then there will be an additional cost for dry ice. We do require a $75 minimum order amount per order. If in a warmer region we encourage ordering with a neighbor to help keep shipping cost down.

Who will deliver my order?

Orders will be shipped via Fedex.

When will my card be charged?

Because many items are charged by the pound we will not know your exact total until order is packed at which time your card will be charged.

Can I recycle my packaging?

Our packaging is able to be recycled.  Boxes can go right in your recycle bin, ice packs can be re used if put in the freezer, and insulating liner is made of cotton and jute and is compostable once plastic is cut off.  

Can I track my package?

Yes!  You will receive normal FedEx tracking number should you want to track your package prior to its delivery.